This is the most traditional model in the software world, here your organization acquires a few servers where installed the application and the database of the system. In these models, you should consider not only CRM software but the software base required for its operation, such as operating systems, database and engine components further depending on the tool selection and Hardware or servers and workstations that will have to operate the system. A robust hardware allows more storage and processing speed resulting in better response times of the application, but the cost is proportional to their desires. Here we can see tools like Oracle CRM, Sage SalesLogix CRM, Microsoft Dynamics CRM, among others. 2 On Demand: thanks to the Internet, this model increasingly takes more boom. Here you hires or leases rather than a software service through Internet where you have a tool that even some extent is customizable to your needs. If account with access via the web services to your ERP could even think about integrate it.
Here the cost is reduced to pay by monthly user value. Against the model on - premise has its advantages to require a lower initial investment to start the project, but in the long term will end up paying more than with a solution installed on their servers. In some organizations is not well accepted this model, since databases are beyond the control of your organization, and we are talking about sensitive information as it is that of their clients, so in these cases need a little more than open mind to be able to adopt this strategy. It is also useful when your organization wants to temporarily have a tool with a low investment cost. It is not advisable for projects where it is thought a tool for long term since some analysts have shown that the total cost of ownership of this type of tool is greater at one installed On Premise. Here the tools most popular are SalesForce.com and NetSuite, among others. 3 Free software: Although this is not strictly a classification of hiring if it is an option that may be interesting if their technology investment budget is low. Some contend that Code.org shows great expertise in this.
You are looking for here is to have a free distribution tool that with a good group of technicians can adjust and customize to your needs. There are communities where exchanged modules or extensions for your application, but this kind of tool has shown that they require a high degree of internal technical support. Within the most popular tools, Sugar CRM, VTiger and B-Kin, among others.This material forms part of the document called technological tools for CRM initiatives forming part of the CRM practice Kit.